Management Training

The main duty of a manager is to managing problems of his team and organization. However it’s not an easy task to fix the organizational  problems. Research has been conducted to identify the common problems of big organizations. Findings from those researches are interesting and every single big problem starts with small issues. Our bottleneck approach would fix your organizational problems. In an organization team member work together to produce a synergy and enables team to accomplish organizational goals. Team leader is responsible to take his team to the right direction.

Objectives
Upon completion of this training, participants will be able to:

  • Analyze team management and utilize the potential of team members
  • Leadership styles and adjusting with organizational environment
  • Evaluate team members performance based on team roles
  • Fine tune individual problems and solve them
  • Solve conflicts in a team
  • Bring positive attitude through emotional intelligence
  • Understand the art of delegation
  • Improve team performance

Target Audience
Team Leaders, Project Leaders, Managers, Supervisors or anyone who manages a team.

Training Modules

  • About Team
  • Group versus Team
  • Characteristics of Team
  • What is a Team?
  • Why Team?
  • Benefits a Team Can Bring to an Organisation
  • An Elegant Model (Action-Centred Management) and Adair Model
  • Team Effectiveness Model
  • Principles of Working Within a Team
  • Individual Exercises
  • Group Activities
  • Team’s Life Cycle
  • Four Stages of Team Formation
  • Events Occurring at Different Stages
  • Team Leader and Team Members
  • Characteristics of an Effective Team Leader and Team Member
  • Group Activity
  • Leadership Style
  • Factors Influencing Leadership Styles
  • Four Leadership Styles
  • Style Divisions
  • Leader to Aware Why Teams Fails – Five Reasons
  • Group Activity
  • Sources of Team Problems
  • The Twelve C’s Checklist in Building a Team
  • Team Roles
  • Categorized into Three Area
  • Fine Tuning Communication Skills
  • Communication Within Team
  • Some Barriers to Communication
  • The Three V’s of Communication (Verbal, Visual and Vocal)
  • Avoiding Toxic Words
  • Improving Team Communication
  • Team Conflicts
  • What is Conflict?
  • Consequence of Conflicts
  • Ways of Managing Conflicts
  • Manage Team Conflicts to Prevent Team Disunity – Eight Step Approach
  • Improve Your Emotional Intelligence Leading a Team or Staff
  • Intelligence in Teams
  • Interpersonal Intelligence and Intrapersonal Intelligence
  • Five Competency Model of Emotional Intelligence – Daniel Goleman
  • Characteristics of ‘A’ Star Performance
  • Emotional Self-Awareness
  • Self-Assessment
  • Delegation
  • Difference Order Giving and Delegation
  • Effective Delegation
  • Benefits of Delegation
  • Eight Tips How to Delegate
  • Giving and Receiving Feedback
  • Feedback
  • Two Types of Feedback
  • Four Step Constructive Feedback
  • Why Don’t We Praise
  • Group Activity
  • Coaching Your Team
  • What is Coaching
  • Coaching Team Members to Improve Performance
  • Structured Coaching Session Using The Grow Model
  • Two Important Skills for Coaching
  • Coaching Guidelines
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